Shipping

Shipping Info

Most items are shipped the next business day from when the order was placed. We recommend FedEx shipping on all but the smallest parts due to weight based cost. Postal shipping is recommended for shipments to Puerto Rico, Mexico, Hawaii, Alaska, nearby islands, and FPO and APO addresses. Please note that postal shipments are covered up to $50.00 value against damage or loss in transit, however, FedEx shipments are covered up to the point of delivery for the full value of the parts.

FedEx Ground Transit Times

The time it takes for you to receive your package is the transit time. Transit times do not include the date of shipment and any other non-business days. For most shipments, the following map will show the approximate transit times for FedEx ground shipment. BradsScooters.com is not liable for any exceptions to transit times applied by FedEx.

Fed Ex Shipping Map

USPS Transit Times

The time it takes for you receive your package is the transit time. Transit times do not include the date of shipment, Sundays or any official government holidays. For most shipments, the following map will show the approximate transit times for the United States Postal Service Priority shipping.

Shipping Times

Provided all items ordered are in stock, your order should ship within 48 hours of the date and time the order was placed. Orders placed during the weekend or on a holiday should ship within 48 hours of the next business day. The time it takes your order to arrive, after shipping, depends on the shipping method selected, as well as the destination. FedEx Next Day, 2nd Day, & 3rd Day air shipments are based on the date the order is fulfilled, not the date the order was placed. All FedEx shipping times (FedEx ground, FedEx Next day, FedEx 2nd day, & FedEx 3rd day) are based on Monday – Friday business days only. Weekends and holidays are not included. To schedule a Saturday delivery, please contact our office directly at 1-314-964-8222. The ship time for US Postal Service Priority Mail is approximately 2-4 days after order is shipped depending on destination.

Please Note: Most orders ship from our main warehouse in Missouri. Please notice the transit times on transit time maps above or refer to the FedEx or USPS websites.

Please Note: All orders refused at delivery for reasons other than Bradsscooters.com error will be subject to a charge back of actual freight charges.

Back Orders

In the event an item is not in stock, you have the option to save on shipping cost by having the entire order shipped together once item is in stock, or we can ship items in stock immediately and ship back ordered items as soon as they arrive. Splitting up your order will result in additional shipping charges. Please inform Bradsscooters.com of your decision.

Taxes

Bradsscooters.com will not charge a sales tax for sales outside the state of Florida. However, the buyer is responsible for any customs or import duties levied on the ordered package.

Payment

If billing and shipping addresses both are within the United States or Canada, we will accept credit cards, money orders, or Paypal. Orders to be paid by money order are temporarily put in a “canceled” status until the payment is received. For international shipments payment must be made by internationally approved credit cards after verification (which may delay shipping times) or wire transfer.

Debit Card Transactions

If you are using a debit card, we hope you are familiar with the debit card user agreement. If not, be aware that debit cards do not operate the same as a credit card. Depending on your bank’s debit card policy, it may appear that your account balance has been debited twice for your transaction. This is not the case; we obtain an authorization from your bank only for the exact amount of your purchase, and we do not actually charge your debit card until your order ships. ANY appearance of your account being debited twice is your financial institutions way of protecting itself. VISA and MasterCard require your bank to refund any possible 2nd hold on your account within 3 to 5 days.

International Payment

Any international order exceeding $100.00 USD should have payment made via Paypal or bank wire transfer. International orders over $100.00 and paid with a credit card will be sent back to the customer requesting a new, approved form of payment.

Contact

If you have any questions or need further information regarding shipments/policies, please do not hesitate to contact one of our customer service representatives at  1-314-964-8222  (M-F 9:00 am – 5:00 pm CST) or you can send an email to brad@bradsscooters.com

Leave a Reply